SYSTRA is one of the world's leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 10,300 employees, SYSTRA's mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world.

For 65 years, the Group has been working alongside cities and regions to contribute to their development by creating, improving and modernising their infrastructure and transport systems, throughout the life cycle of their projects. SYSTRA is involved from the earliest stages of design through to the testing, deployment and maintenance phases. The company provides all its services in over 80 countries worldwide and generates 74% of its turnover internationally. With its new services, SYSTRA supports its clients and partners in their digital, ecological and energy transition, in order to invent the mobility of tomorrow.

The Learning & Development (L&D) Manager develops and executes learning strategies, assesses development needs, designs and delivers learning programs, , and tracks and measures learning effectiveness. They collaborate with employees and leaders to lead development opportunities, while managing vendor relationships and budgets. 

• Conduct an organization-wide Training Needs Analysis (TNA) to identify competency, knowledge and skill gaps for employees in line with development plans and survey feedback.
• Develop, implement and administer SYSTRA’s Graduate Development Program.
• Develop and manage SYSTRA's internal Competency Framework system to align with to validate the required technical knowledge, skills and competencies for identified roles which is consistently and objectively conducted at various times in the employment life cycle throughout the group.
• Develop curriculums based on the learning frameworks for target audiences.
• Implement various learning methods companywide (e.g. coaching, job-shadowing, online training)
• Evaluate project-level development opportunities to design, develop, implement and measure training solutions that meet business needs and improve performance.
• Manage stakeholders to ensure that the L&D training initiatives are delivered on time and to the expected standards.
• Spearhead the SYSTRA Group e-Learning programs to meet the demands of employees' training requirements that count towards their internal CPDs, where applicable.
• In partnership with the HR Manager, lead the focus group sessions for the annual Global People Survey (employee engagement survey) and spot surveys throughout the year, as applicable.
• In partnership with the HR Manager, lead the annual performance management training sessions across SYSTRA Arabia.
• Develop internal training procedures to ensure process effectiveness and provision of training requirements, locally and globally.
• Maintain strong stakeholder relationships.
• Coach people managers to develop their team members and establish career / learning paths.
• Manage e-learning platforms / Learning Management Systems (LMS)
• Manage vendor relationship, track budgets and negotiate contracts.
• Research and analyze relevant data sources and recommend contemporary solutions to identify current and emerging thinking about values, capability and performance, and design, develop, implement and assess the appropriate solutions that drive changes to culture and practice across the organization.
• Report to management and provide decision support through learning metrics.
• Drive SYSTRA's values and quality objectives through all training and development activities.
• Keep updated on learning trends, developments, and best practices; recommend enhancement to leadership to introduce forward-thinking, industry-leading practices.
• Partner with the Marketing & Communications Manager to develop organization-wide strategies and campaigns for program rollouts.

• Bachelor’s Degree in Human Resources and / or learning & development certifications
• 10+ years of relevant working experience; 5+ years experience in a managerial role
• Experience in the transport / engineering industry and Middle East is a plus
• Strong project management and administration experience
• Exceptional command of both spoken and written English, and Arabic spoken is a plus
• Experience and demonstrated ability to facilitating training courses using innovative classroom techniques and standard or improvised teaching aids
• Proficient in MS Office, e-learning software and Learning Management Systems (LMS)
• Proven ability to prepare and present effective oral and written reports. You have skills in developing, training calendar, coordinating, implementing, and administering training programs.
• Experience in developing, training calendars, coordinating, implementing, and administering training programs
• Experience working with the Marketing & Communications team, to develop training campaigns
• Advisory skills
• Analytical skills
• Negotiation skills
• Self starter; independent and collaborative team member

Systra is an equal opportunities company; this position is open to all applicants.