SYSTRA is one of the world's leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 10,300 employees, SYSTRA's mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world.

For 65 years, the Group has been working alongside cities and regions to contribute to their development by creating, improving and modernising their infrastructure and transport systems, throughout the life cycle of their projects. SYSTRA is involved from the earliest stages of design through to the testing, deployment and maintenance phases. The company provides all its services in over 80 countries worldwide and generates 74% of its turnover internationally. With its new services, SYSTRA supports its clients and partners in their digital, ecological and energy transition, in order to invent the mobility of tomorrow.

The Project Support Officer provides comprehensive administrative and project support within the Sydney office, reporting functionally to the Director, Rails Systems East Division and to relevant Project Managers. This role is responsible for assisting with project creation, bid preparations, tender responses, procurement, travel coordination, and document management. Key duties include formatting and quality assurance of project documents, maintaining compliance with SYSTRA's Quality Management System, and timely handling and distribution of both internal and external correspondence. The role also ensures accuracy and control in document management systems and supports effective project delivery through efficient reporting and administrative processes.

About the role

• Provide administrative and project support for the Sydney office and assigned projects.
• Assist with project creation, proposal development, and preparation of bids and tender responses.
• Coordinate procurement of project materials and resources, ensuring timely delivery.
• Arrange and book travel, flights, accommodation, and itinerary details for project teams.
• Format project documents and presentations, ensuring consistency and professionalism.
• Conduct quality assurance checks on all project outputs to maintain compliance standards.
• Manage the distribution and transmittal of correspondence to both internal and external parties.
• Support Project Managers with weekly and monthly reporting requirements.
• Process documentation received from clients and vendors in accordance with procedures and timeframes.
• Enter, update, and maintain project records and documents in the document management system.
• Allocate and control document and drawing numbering, ensuring proper version control.
• Validate and verify all documentation for correct numbering, revisions, status, format, title, and legibility.
• Maintain accurate project registers and ensure they are always up to date.
• Adhere to project management methodologies and quality management guidelines.

About you

• Minimum of 5 years’ experience in a similar administration or project support role.
• Solid understanding of project management methodologies (such as PMBOK or PRINCE2).
• Experience working across multiple projects at once.
• Experience working within ISO 9001-compliant organisations or with similar quality management systems.
• Highly organised, dependable, and able to manage multiple tasks and priorities efficiently.
• Strong verbal and written communication skills, comfortable liaising with stakeholders at all levels.
• Excellent customer service skills with a proactive and positive approach.
• Effective problem-solving abilities with strong attention to detail.
• Proficient in Microsoft Word, Excel, PowerPoint, Visio, and Project.
• Experience with document management systems and maintaining accurate electronic records.
• Ability to work both independently and collaboratively as part of a project team.

Benefits of working at SYSTRA:

At SYSTRA, we prioritise the well-being and professional growth of our employees by offering a comprehensive range of benefits. We're committed to nurturing your career development, providing ongoing support for obtaining Chartership status and providing access to continuous learning opportunities. Furthermore, we cover the costs of professional memberships and subscriptions, ensuring you stay connected to industry developments.

Recognising the importance of maintaining a healthy work-life balance, we offer flexible working arrangements and generous paid parental leave. Our inclusive workplace culture, endorsed by Work180, celebrates diversity and values every individual's unique contribution. To further demonstrate our appreciation for our team members, we offer attractive employee referral incentives as a token of recognition for their valuable contributions.

Click this link to view all our benefits: https://work180.com/en-au/for-women/employer/systra

At SYSTRA ANZ, we value diversity of thought and experience. We encourage applications from Aboriginal & Torres Strait Islanders and people from diverse backgrounds.

Our values are centered around Connected Teams, Excellence and Bold Leadership